About this role:
At PowerDMS we are passionate about designing an engaging and useful product that saves people time. We believe that software should be obstacle free and serve the people who use it. That is why we invest in UX Design and why we are so excited to be growing this team.
As a User Experience Designer you will be leading product design decisions by creating rapid prototypes, facilitating user research, validating assumptions, and iterating quickly as you gather data and collaborate with the team.
We work in collaborative, cross functional environment where you’re expected to “show don’t tell.” Work is collaborated on in the open as soon as possible, so you should be comfortable giving and receiving feedback on work that isn’t “perfect” or “done.”
What you would do in this role:
- Qualitative Research — It will be your responsibility to organize, observe, and/or facilitate qualitative research sessions. This includes usability tests, observation studies, directed storytelling as well as other research methods.
- Quantitative Research — To make wise decisions and evaluate the success of past work, we gather quantitative data on product usage. You will be responsible to create and articulate strategy identifying needed data and how to measure it.
- Rapid Prototyping — We value getting real user research over polished design, so UX Designers on our team often whip together prototypes to test an idea, sometimes even an hour before a session. We may build them with duct tape and popsicle sticks, but we are able to iterate quickly this way. Regardless of your preferred tools, you will be building and tweaking prototypes that test anything from broad IA or tiny microinteractions very, very quickly.
- Ideation — At the beginning of a project or after we learn that something isn’t going to work, you will be responsible to take in the data, work through making sense of it, and then participate in or lead the team through ideation to come up with new and innovative ways to solve the problem at hand.
- Iteration—If you’ve read this far, then you saw this coming. Understanding what works and what doesn’t, the impact to the product ecosystem, the gotchas, and then pivoting or continually improving an idea are essential to our process.
What you need to know/have for this role:
- UX Foundation — Perhaps this goes without saying, but you will be expected to have a foundational knowledge of the topics and principles of UX Design. This includes things like IA, Usability, Content Design, Interaction Design, Visual Design, Research, Strategy and a lot more. You don’t need to be an expert, but you will need to be able to speak to these topics. You will also need to be cognizant of the industry as it grows.
- Facilitation — Great UX Designers are great facilitators. It isn’t just the work that we do, but how we are able to facilitate research sessions or a design exercises with the team that governs our ability to be successful.
- Communication — Always a challenge, but you will be responsible to communicate design decisions to stakeholders and teammates. You will also be responsible for documenting product design changes to help communicate with the rest of the company.
- Feedback — As mentioned above, we highly value feedback from each other, both fellow designers and also fellow teammates. Having experience with giving and receiving feedback in a healthy environment will be important.
- Desire to Learn and Teach — We are always learning from each other, and we expect to learn from you. Coming onto the team, it will be important for you to have a mindset that is open to learning from your peers in any domain and having a willingness to teach them.
- T-Shaped Skills — We value T-Shaped people. This means not just having a depth of knowledge for the field of UX Design, but also a breadth of knowledge for the domains you are working with. Being able to understand and needing to empathize with developers concerned over technical debt or data architecture challenges will not be uncommon.
Applicants do not need to be experts in the tasks or skills described above, but coming in with a solid foundation or baseline of knowledge in these areas will be important. Even more important is a willingness to learn and grow as you collaborate with the team and take on new challenges.
While performing the duties of this position, the employee is frequently required to walk, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility. Duties involve moving materials weighing up to 10 pounds on a regular basis such as files, books, office equipment, etc., and may infrequently require moving materials weighing up to 30 pounds. Manual dexterity and coordination are required while operating equipment such as computer keyboard, calculator, and standard office equipment. Specific vision abilities required by the job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this job. Usual office working conditions: noise level in the work area is typical of most open-workspace office environments (with telephones, personal interruptions, and background noises) and of non-typical workspace environments (with music, cheering/clapping, loud laughter, and bell-ringing/horn blowing).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What we offer:
A competitive salary; employer-paid medical and dental insurance for the employee; company-paid short and long term disability benefits and insurance policy; optional Life, AD&D, and Supplemental Insurance; Health Savings and Flexible Spending account options; Unlimited Paid Time Off plan; career development and mentoring; casual dress code every day; snack-stocked kitchen; flexible work schedules; employee engagement and reward programs; and a relaxed, flexible work environment that fosters a balance between hard work and fun.
PowerDMS/IDS = DFWP/AA/EOE - M/F/Individuals with Disabilities/Protected Veteran